FAQ

1. Do you accept personalized orders?

For sure! My mission is empower each and every customer so you can feel special having a piece of clothing hand embroidered just for you :)

2. What is the difference between personalized and design your own item?

I am considering “personalization” when you choose an existent item and personalized it by choosing the color of the garment, size and embroidery thread.

The category “design your own” means I will create something brand new just for you. Besides choosing the color of the clothing, size and embroidery thread you will be able to choose the text you want as well as the position, size of the embroidery and anything else to complete your dream item. This kind of service is only available by email.


3. How to design your own piece?
Email me at freyasembroideries@gmail.com with the info below:

Choose your piece of clothing (t-shirt, sweater, sweatshirt or baby bodysuit), size and color

- Tell me your phrase, word or motif

- Pick an embroidery thread color (I have literally a ton of options, if you are unsure I can help you picking the right one)

Exact quotes and turnaround times can be given upon discussing details, but generally custom work takes 3 up to 9 working days for completion.

4. Can you embroider onto my favourite piece of clothing?
Yes! If you have a favourite piece of clothing and would like to custom it, I am able to add a cute embroider on it. It doesn’t matter if your item is new or old, I would love to help you upcycle your wardrobe.

To order this service, please email me at freyasembroideries@gmail.com telling:

- What is your piece of clothing (t-shirt, denim jacket, dress, etc..)
- Where the embroidery should be placed
- Your phrase, word or motif
- Thread colour (I have literally a ton of options, if you are unsure I can help you picking the right one)

Exact quotes and turnaround times can be given upon discussing details, but generally custom work takes 3 up to 9 working days for completion.

5. Do you sell men, kids or babies clothing?

Absolutely! I offer men's clothes (t-shirts, sweatshirts and sweaters), kids t-shirts and baby grow. There is something for everyone here :) Send me a message if you want to have more information about it.

6. Do you ship internationally? 

I definitely do! Wherever you are in the world, as long as there is a post office. 

7. Are your products ethically produced?

Please visit my Sustainability page to learn more about that.